Greetings from your local Sales Support Team here at Triton Loyalty.  We just made what you deliver to your clients better!  As many of you know, creating the results reports you receive on a weekly basis that show how your StickyFish campaign is performing has been a very manual process.  Every week, hours upon hours go into pulling this information and delivering it to you in a timely fashion.  Well, guess what?  Reporting is now in the process of automation!  What does that mean to you?  Let me tell you more…

1.  We will now have more time (and resources) to help you become and stay a top StickyFisher seller.

2.  The reports you receive will look better than ever… with vivid colors AND more detailed demographic breakdowns.

We are slowly integrating the automated reports into our schedule over the next few weeks.  You will be alerted when these arrive by receiving an email that looks like this…

Report Email

To help ensure you receive these emails, please add no-replay@tritonloyalty.com to your safe list to prevent the email from being dumped into your spam folder.  This email will soon be changed to no-reply@tritonloyalty.com, so go ahead and add that one to your safe list as well. 

Once you receive the report email, you will see a “Click Here” link within the body of the email.  Clicking on that link will open the response report in your web browser as seen below…

Response Report

There are a few different actions you can take on this reporting home screen.  If your campaign is running more than one element, you can cycle through each element’s performance separately by clicking on the element drop down tab.  From this screen you can also download the leads generated from the Survey / Get More Info, cycle through the responses to each Survey question, download all the Survey responses, or export the report to .PDF to save or print off a copy to take with you.

You can now deliver more detailed demographic information to your client with these reports.  As before, gender breakdowns are still available, but we have added additional age brackets to cover all of your stations’ databases in more detail.

These new reports are only in their first stage of implementation, but already receiving great reviews!  Here’s what one of our AE’s from the west coast had to say after receiving her first auto report… “I think it looks really good, the new digital version! I really like it! Very clean, easy, and professional looking!”  We are very excited to not only receive comments like this, but to also enhance such an important part of your StickyFish campaign.  Please feel free to leave your comments and let us know your thoughts about the upgrade.  We will always continue to strive to bring you (and your clients) the best products available. 

Have a good day!

2 Comments

  1. JoAnne Taylor says...

    How do I sign up to get these reports?

    3:12 pm on 7/8/10
  2. Sales Support Center » You Have Your First Automated Report… Now What? says...

    [...] switched from a manual reporting process to our new automated reports as previously described here.  We’ve received some feedback regarding them and we would like to help you understand how to [...]

    3:13 pm on 7/14/10

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