Release Notes – 7/14/10

A new version of our software was released on the 14th.  This release contains both fixes and enhancements.  Here’s what’s been updated in this release…

Enhancement: Stealth Featured Links – You can now create a bonus link that is stealth, meaning it does not display in the list.  This allows you point-enable a URL without necessarily including it in the bonus links section of your Stickyfish site.

Fixed: Text-in answers for multiple-choice questions – StickyFish sites integrated with Mobile Exchange Messengaer (MXM) allow members to text in answers to audience appointments.  However multiple-choice questions were not compatible because the methodology makes use of the ‘match string’ and multiple choice questions were not set up with match strings.  We modified the system so that a match string can be specified for the correct answer in a multiple choice question. (more…)

Release Notes – 6/21/10

A new version of our software was released on the 21st.  This release contains both fixes and enhancements.  Here’s what’s been updated in this release…

Enhancement: Social sharing tool – Functionality has been added to StickyFish and FanClub sites to allow members to easily share content via Facebook, Twitter, and many other social media channels with a single click. (more…)

Release Notes – 6/10/10

A new version of our software was released on the 10th.  This release contains both fixes and enhancements.  Here’s what’s been updated in this release…

Fixed: Auction reporting – A certain scenario was discovered where a member could win an auction but the record would not appear in the fulfillment report.  The cause of this issue was identified and corrected. (more…)

We are pleased to announce that we are extending our regular support hours to better serve your needs.  Starting on Monday June 14th, the Triton Loyalty support team will be available from 8:30am eastern time to 9:00pm eastern time.  Here is how to reach us during regular business hours:

Phone – (770) 919-9969

Email – help@tritonloyalty.com

The above number and email are covered only during regular business hours.  If you experience a critical interruption in web site service or email flow outside of our regular business hours, please contact us at the number below.  This is the after hours support line for all of Triton Digital, so please specify that your issue is with a Triton Loyalty service and they will make sure that the appropriate support staff follows up with you asap.

1-800-419-5121

Release Notes – 6/3/10

A new version of our software was released on the 3rd.  This release contains both fixes and enhancements.  Here’s what’s been updated in this release…

Enhancement: File Download Interface – After running a contest or survey that requires members to upload content it is necessary to go into the administrative tool and download the uploaded files.  Once downloaded these files are removed from the server to conserve space and prevent downloading of duplicates.  A warning message has been added to this screen to make sure admin users are aware of how this works before they download the files. (more…)