Release Notes – 6/10/10
A new version of our software was released on the 10th. This release contains both fixes and enhancements. Here’s what’s been updated in this release…
Fixed: Auction reporting – A certain scenario was discovered where a member could win an auction but the record would not appear in the fulfillment report. The cause of this issue was identified and corrected. (more…)
We are pleased to announce that we are extending our regular support hours to better serve your needs. Starting on Monday June 14th, the Triton Loyalty support team will be available from 8:30am eastern time to 9:00pm eastern time. Here is how to reach us during regular business hours:
Phone – (770) 919-9969
Email – help@tritonloyalty.com
The above number and email are covered only during regular business hours. If you experience a critical interruption in web site service or email flow outside of our regular business hours, please contact us at the number below. This is the after hours support line for all of Triton Digital, so please specify that your issue is with a Triton Loyalty service and they will make sure that the appropriate support staff follows up with you asap.
1-800-419-5121
Release Notes – 6/3/10
A new version of our software was released on the 3rd. This release contains both fixes and enhancements. Here’s what’s been updated in this release…
Enhancement: File Download Interface – After running a contest or survey that requires members to upload content it is necessary to go into the administrative tool and download the uploaded files. Once downloaded these files are removed from the server to conserve space and prevent downloading of duplicates. A warning message has been added to this screen to make sure admin users are aware of how this works before they download the files. (more…)
Release Notes – 5/24/10
A new version of our software was released on the 24th. This release contains both fixes and enhancements. Here’s what’s been updated in this release…
Fixed: Survey with image upload – A regression error resulted in a situation where files uploaded in response to a survey question were not accessible. This issue has been corrected. (more…)
To celebrate the release of Ozzy Osbourne’s new album, we’ve introduced a new campaign featuring Ozzy. It’s now active on all Rock, Active Rock and Classic Rock stations participating in Triton Loyalty Prize Closets
Prize Offered: Win an copy of the his new album Scream.
Members can enter the contest once without points, and are invited to improve their chances by purchasing more entries with points. They are also presented opportunities to earn points by participating with content via the interactive features in Triton Loyalty.
Elements Used in this Campaign: n
1) Trivia. Members can test their knowledge of Ozzy Lyrics. A video of one of Ozzy Osbourne’s song is played. When the video pauses, members guess the next line of lyrics in the song for points.
2) Trivia. Members can play an interactive game of Ozzy CyberScramble, the music oriented game that challenges players to guess the identity of a scrambled song for points.
3) Surveys. Members are invited to send their own message to Ozzy. At conclusion of the promotion, all responses will be submitted to his management team via the record label.
The campaign is active now. If you are not included but would like this on your site, please let us know and we will add you. Just email help@tritonloyalty.com.
You will find this custom contest in the “spend points” section inside your loyalty program.
The content included in the promotion has been one of the most popular ways to connect your audience to activities in your loyalty program. It’s a natural way to promote on the air, on your site, in your newsletter, etc.
