Yesterday morning at around 10:20 am EDT, we experienced an interruption in service lasting approximately 15-20 minutes. During this time period both the consumer sites and your administration site were unavailable.
This interruption was a result of a network connectivity issue that impacted several other websites and service providers hosted at our datacenter. The issue was unrelated to our applications and systems, but briefly cut off access to our sites nonetheless. We are still waiting on our datacenter to clarify the root cause of the issue on their end, and to provide insight as to how this type of interruption can be avoided in the future.
We apologize for any inconvenience this interruption may have caused. We know that any interruption is unacceptable, and we will make the adjustments necessary to minimize future disruption. If you have any questions or concerns related to this outage that you would like to discuss further, please do not hesitate to contact me.
Mike Becker
EVP Operations
Triton Loyalty
(770) 919-9599 Office
(404) 386-890 Cell
mbecker@tritonloyalty.com
A new campaign featuring Alan Jackson is now active on all stations participating in Triton Loyalty Prize Closets: a campaign to win an copy of the new album Freight Train
Members can enter the contest once without points, and are invited to improve their chances by purchasing more entries with points. They are also presented opportunities to earn points by participating with content by playing an Alan Jackson song scramble game. They can also send a message to Jackson via a link in the custom contest.
The campaign is active now. If you are not included but would like this on your site, please let us know and we will add you. Find it under Contests inside your loyalty program. The content included in the promotion has been one of the most popular ways to connect your audience to activities in your loyalty program. It’s a natural way to promote on the air, on your site, in your newsletter, etc.
Another exciting contest has been added to all Triton Loyalty affiliates participating in Prize Closet offerings: a campaign to win the ultimate Slice of Life electronics package, courtesy of Microsoft.
It’s a great prize package featuring:
Dell Optiplex 960 Computer, loaded with Windows 7 Ultimate and enhanced with Internet Explorer 8
A 30″ ultrasharp monitor
Logitech 5.1 surround sound speakers
The new Zune HD personal player
The new Microsoft KIN (phone)
XBox Elite Video Game System
Members can enter the contest once without points, and are invited to improve their chances by purchasing more entries with points. They can also earn 100 points a day just for logging in, if they are using the new Microsoft IE 8 browser.
The campaign is active now, and runs through June 30
The marks of a great loyalty contest are:
1) A great offer, preferably one that money can’t buy, such as an experience.
2) Built around brand values that already exist.
3) Well presented and promoted.
These contests from Clear Channel/Los Angeles’ KIIS FM and New York’s Z100 fits the criteria:
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Many times, we take for granted that our website visitors are more aware of how and where to find content than they really are. Main pages that resemble Nascar confuse them and obscure the most important content.
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